We specialize exclusively in supporting pet insurers, veterinary groups, and pet tech and pet care brands—offering licensed talent, cost-effective operations, and scalable support teams trained in your world.
We are a leading pet care service provider specializing in claims administration, contact center, and information technology (IT) services.
With over 400 employees, we are one of the largest BPO employers of veterinarians in the Philippines, serving clients globally.
To create the best pet care experience for pet parents and their furry companions.
We don't serve everyone—and that's by design. PSI is purpose-built for the pet sector, which means we understand the unique pressures, expectations, and workflows that define your business.
From claims assessors with veterinary licenses to trained client support and admin teams, our people are selected for their expertise, empathy, and reliability.
We operate under your systems and standards, so your clients see consistency—and you gain capacity without the growing pains.
Encrypted transfer/storage, and documented SOPs & logs.
Our team is committed to helping you receive the benefits that come with your policy when your furry companions need medical care.
Our dedicated team is always ready to assist you every step of the way.
Our team works constantly to enhance the design, develop the processes, and maintain software applications and systems to meet your technological needs.
Our expert finance team provides outsourced bookkeeping, accounting, and Accounts Payable and Receivable services for pet businesses. We help you improve financial accuracy, maintain compliance, and reduce operational costs.
Our HR team specializes in recruitment, talent acquisition, and training development, helping you build capable and motivated teams and deliver scalable HR outsourcing solutions designed for growth.
We provide specialized support in medical billing and coding, revenue cycle management, telehealth assistance, and veterinary medical transcription to help clinics streamline workflows and focus more on patient care.
At Petsure Services, we take pride in our team of highly skilled and knowledgeable professionals who share our passion for pets.
Here’s what our employees have to say about working with us:
“I love and enjoy how PSI promotes a great place to work with -- the culture and how they respect and show care to employees. The company and the managers have definitely set me up for success. They have given me a lot of opportunities to grow not only in my role but also as a person.”
Macon Jabola
Assistant Operations Manager
“PSI cares and appreciates its employees. The leaders see potential in you and ask you to try an open position to elevate. Plus, there is camaraderie among co-workers! At the end of the day, there is satisfaction with what I do because our clients are happy with our services. This makes me love what I do!”
Maribelle Macaoile
Team Leader
“We get to do day shift and weekends off! Plus I like how PSI is not focused on scripts and the mundane kind of work. Each call you will be taking is a different scenario and you really need to analyze. It’s a bonus that they care about pets! I love dogs!”
April Tumbaga-Perez
Senior Quality Analyst
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Petsure Serivices Inc. is committed to protecting and respecting your privacy. We will only use your personal information to provide services you have requested. We will only send you promotional emails about our services or other information that may be of interest to you, with your explicit consent.
